Privacy Policy

Introduction

At NEURONOVA, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our cognitive development programs. By accessing our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for our courses or programs
• Fill out contact forms on our website
• Subscribe to our newsletters or updates
• Participate in surveys or feedback forms
• Communicate with us via email or phone

This information may include your name, email address, phone number, postal address, educational background, and payment information.

Usage Information

We automatically collect certain information when you visit our website, including:

• IP address and location data
• Browser type and version
• Device information and operating system
• Pages visited and time spent on each page
• Referring website information
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our cognitive development services
• Processing registrations and payments for courses
• Communicating with you about our programs and services
• Sending newsletters and educational content
• Improving our website and services based on user feedback
• Conducting research and analysis to enhance our training methods
• Complying with legal obligations and protecting our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing our services
• Legal Requirements: We may disclose information when required by law or to protect our rights, safety, and security
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
• Consent: We may share information with your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server environments, regular security assessments, and restricted access to personal information on a need-to-know basis. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have several rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You can request deletion of your personal information, subject to certain limitations
• Portability: You can request a copy of your information in a structured, machine-readable format
• Opt-out: You can unsubscribe from our marketing communications at any time
• Withdraw Consent: You can withdraw your consent for processing where we rely on consent as the legal basis

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Cookies are small text files stored on your device that help us remember your preferences and improve our services. You can control cookie settings through your browser preferences, but disabling cookies may affect the functionality of our website.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

International Data Transfers

As NEURONOVA is based in Ghana, your information may be processed and stored in Ghana. If you are located outside of Ghana, please be aware that we may transfer your information to and maintain it on computers located outside of your jurisdiction where privacy laws may differ from those in your jurisdiction.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove such information from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to addressing your privacy concerns and will respond to your inquiries in a timely manner.